Not Great Sep 05, 2016

Not great... wish I kept my 40 year old one... it worked a hell of a lot better.

Excellent Equipment Poor Documentation Jul 14, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more

Warm And Cozy Oct 27, 2016

I bought this unit not knowing if it would heat my 19 x 21 kitchen, but to my surprise I have not had to turn the unit any higher than 4 and that was on a -20 day . So my wife is well pleased with me.

Major Happy Jul 27, 2016

As general contractors, we take pride in our customer service. We ordered the product, it was delivered on time with no problems, the tracking was easy, and the phone reps were very helpful. This is the 3rd unit we have ordered, and all have been shipped on time and in perfect shape. I am not being paid for this, but good service should be rewarded and we will do a lot more business with this company because they care how you feel about the product they sell. Thank you.

Low Profile, Elegant Radiator Oct 10, 2016

Nice looking European style radiator. Build quality is first class. Easy to install - bolt two brackets to the wall, snap the radiator in place and hook up your lines. Pre-finished in white paint. Only downside - the manufacturer only covers the edges in light cardboard and shrink wraps them in plastic. Item is not easy to ship and can be damaged as a result.