Great Unit Oct 12, 2016

Indoor Unit: Runs great. Easy to install. Almost silent at low speed and no louder than a 16" desk fan at high speed. Instructions are sparse but a DIY guy can figure them out with a little help from YouTube as well. Definitely get the outdoor cover track to make the installation look great. Easily keeps my 14x18x9 living room (east and south exposure) plus 12x12x9 kitchen plus 10x10x9 dining room cool on a 90 degree day with large window exposures on all walls. Outdoor Unit:more

Poor Product Support Oct 21, 2016

See wrap up area.

Works As Advertised With 1/2" Gas Line Nov 23, 2016

I bought the Rinnai RUC80iN because of it's ability to function with a 1/2" gas line. Starting with 8 w.c. Of pressure, I turned on both showers, the gas furnace, gas dryer and stove........still had 6 w.c. Of pressure and plenty of hot water. Easy self install.....don't believe the hype about needing a licensed plumber.....just common sense and follow the directions.

Works Great! Apr 20, 2016

Arrived fast, well packaged, no damage, installed easily and works great!

Nice Unit Nov 17, 2016

Easy access points easy to wire and easy sweat line set. Great product.