Delivered In Tact Jul 25, 2016

I received the boiler in a timely fashion. The box was undamaged. I took it inside and removed the cardboard and it all seemed to be there and in good condition. I was surprised to see it had an outdoor reset built into it. It comes with the outdoor sensor. I will not be hooking this up until spring as I do not want to interrupt my heating system during the cold weather. But I do not foresee any issues. I was also surprised to see the damper was electronically controlled, another plus. I... more

Ecomfort Hit The Ball Out Of The Park Nov 18, 2016

The ordering process for my Rinnai went VERY smoothly, showed up as promised and all items accounted for.

Replacement For Cast Iron Radiator Oct 11, 2016

Easy install. Great customer service. Have not had cold weather to judge its effectiveness.

Realy Cool Oct 18, 2016

put this unit in my sound room with my 2- 600 watt tube amplifers which act as heaters keeps my room cool with no noise great unit

Excellent Equipment Poor Documentation Aug 13, 2016

Would have rated this system 5 stars across the board, but the equipment manuals were poorly written. Equipment: Impressed with the quality of manufacturing, and the quietness of both outdoor and indoor units. Manuals: 1. Outdoor unit manual was acceptable, but lacked some clarity for installation options. 2. Indoor unit manual was terrible. Instructions to open the unit for installation access were incorrect. Lost several hours of time "reverse engineering" the unit to... more